Hello

We have a asp.net application compiled in Visual Studio 2013 that is using the web report viewer. The runtime installed is 13_0_12 and has been installed using the msi. .Net version is 4.5.1 The crystal version in web.config 13.0.2000.0. The reports are not included in the asp.net application, they are referenced externally.

We have the following issue on multiple servers, some 32 bit and some 64 bit, so I am confident it is not just a corrupted install. All are Windows Server 2008.

We have lots of reports and they virtually all work, but a few fail to export to Excel. The reports are shown correctly in the viewer and you can navigate through all the pages. Exporting to "Excel (Data-only)" works fine but exporting to Excel fails.

On these affected reports we can export 2 pages at a time, but once we have done this twice it then fails. We have done enough tests to know that it is not specific pages or data that is the problem - it appears that some buffer or variable is filling up and then the error is shown after 45 to 60 secs. It is not a corrupted report file because if we restrict the number of records below approx. 500 it works. the reports do have subreports but removing them to test did not solve the issue. There must be some difference between the reports that don't work and those that do but we don't know what - it is not the amount of data because we have larger reports that work.

The error that is shown is "The system couldn't find the file specified". After this error is shown trying to reload any report/report viewer results in "Unsupported Operation. A document processed by the JRC engine cannot be opened in the c++ stack." and we have to recycle the application pool

There are temporary files created in c:\windows\temp and I have used procman to try to spot permission errors. With it working with smaller amounts of data, but failing on cumulative attempts I guess it is some sort of memory issue that is not released. I have tried increasing various timeouts but to no avail.

It is very similar to an issue in SP4 - ADAPT01653219

We have everything working .Net v2 with an older runtime but are trying to update the project to .Net v4

Any suggestions on how to track the issue down and solve it.

Thanks,

Andy.

Hi,

We are using asp dot net web forms to launch the crystal report.

OS : Windows server 2012 Standard

Crystal version: Crystal report 2008 Runtime

When launching crystal reports in peak hours (concurrent report launching) arbitrarily the following errors are raised.  The same report is launching fine in the off peak hours.  What could be the cause of the issue ?

The following error message occurs for all the crystal reports :

1. Load report failed.System.Runtime.InteropServices.COMException (0x800002AD): Error in File UNKNOWN.RPT: The request could not be submitted for background processing. at CrystalDecisions.ReportAppServer.ClientDoc.ReportClientDocumentClass.Open(Object& DocumentPath, Int32 Options) at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.Open(Object& DocumentPath, Int32 Options) at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()

2. Load report failed.System.Runtime.InteropServices.COMException (0x80041004): Not enough memory for operation. at CrystalDecisions.ReportAppServer.ClientDoc.ReportClientDocumentClass.Open(Object& DocumentPath, Int32 Options) at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.Open(Object& DocumentPath, Int32 Options) at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()

3. Load report failed. System.Runtime.InteropServices.COMException (0x800003E5): Failed to open report. at CrystalDecisions.ReportAppServer.ClientDoc.ReportClientDocumentClass.Open(Object& DocumentPath, Int32 Options) at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.Open(Object& DocumentPath, Int32 Options) at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()

4. {6E8FE5EC-F1B3-4A5F-9B6-A86F9E708647}.rpt: The request could not be submitted for background processing.

5. Memory full. Failed to export the report.  Not enough memory for operation.

To analyse this issue we had used process monitor tool.  There is no permission problems.

C:\windows\temp folder is having everyone (account) with full permission.

Also there is no memory leak.  Report objects are cleared properly using close/dispose methods.

How to overcome this issue ?  Is there any fix or updates available in Crystal reports 2008 runtime.

We are using Crystal Reports 9 ( called from VC++ application) for generating reports

In windows 2012 , exporting to text or CSV works fine but PDF reports fails

Operation not yet implemented

This PDF creation works fine in Windows 2008 R2.

Is Crystal Reports 9 is supported with Windows 2012?  if yes any settings needs to be changed?

Regards

Ganesh

Hi,

Recently we had some performance problems with the Reports and found that CR doesn't close the connection, creating one new connection for each report and setting them to sleep(not closing).

I've tried many different approaches found on the net, some even from the SAP Communityusing like .Close(), .Dispose() and setting ReportDocument to Null at Page_Unload.

After many trials and failures we fixed the connection issue filling a DataTable and using the ReportDocument.SetDataSource("DataTable") after cleaning all the connections in the report.

This fixed the hanging connections issue but we stuck on another problem.

I'm not sure if it's a issue with DataTable or not as the problem also happens when using crystal's connections(and creating all the connections in SQL Server) but we couldn't fill a report with more than 1000 lines(only one which had only 2 columns).

When i return 1000 lines the reports work, if i return 1001 - 1070 the report freezes in a white screen and if i return more than 1070 the report shows a "Out of Memory" exception.

We currently use VS2013 with Framework 4.0, CR 13.0.12.1494 for VS and SQL Server 2005.

All data comes from Stored Procedures.

Could anyone help me and my team with this problem ?

PS: We recently migrated from VS 2005 + Framework 3.5 + Integrated CR(reports worked properly at this point)

PS2: This is a legacy app.

PS3: The problem also happens when trying to export to pdf/xls

Here's the code

.aspx.cs page

    private ReportDocument myReportDocument;    protected void Page_Load(object sender, EventArgs e)    {        GC.Collect();        string strTipo = Request.QueryString["Tipo"];        ArrayList arrFiltros = ((ArrayList)Session["Parametros"]);        clsRelatorio objRelatorio = new clsRelatorio();        if (!string.IsNullOrEmpty(Request.QueryString["RelatorioID"]))        {            try            {                myReportDocument = objRelatorio.ObterDadosRelatorio(Convert.ToInt32(Request.QueryString["RelatorioID"]), arrFiltros, Server.MapPath("~/App_Reports/"));                if (strTipo == "Todos" || strTipo == string.Empty)                {                    CrystalReportViewer1.HasCrystalLogo = false;                    CrystalReportViewer1.EnableViewState = true;                    CrystalReportViewer1.SeparatePages = false;                    CrystalReportViewer1.HasToggleGroupTreeButton = false;                     CrystalReportViewer1.DisplayGroupTree = false;                                        CrystalReportViewer1.ReportSource = myReportDocument;                    CrystalReportViewer1.DataBind();                }                else                {                    string _Tipo = "";                    ExportFormatType _ExportFormatType;                    if (strTipo == "pdf")                    {                        _Tipo = "pdf";                        _ExportFormatType = CrystalDecisions.Shared.ExportFormatType.PortableDocFormat;                    }                    else                    {                        _Tipo = "xls";                        _ExportFormatType = CrystalDecisions.Shared.ExportFormatType.ExcelRecord;                    }                    myReportDocument.ExportToHttpResponse(_ExportFormatType, this.Response, false, "arquivo." + _Tipo);                }            }            catch (Exception ex)            {                UtilFormulario.DialogMessage(this.Page, ex.Message, "Erro", false);            }            finally            {                arrFiltros = null;                strTipo = null;            }        }    }    protected void Page_UnLoad(object sender, EventArgs e)    {        if (myReportDocument != null)        {            myReportDocument.Close();            myReportDocument.Dispose();            myReportDocument = null;            CrystalReportViewer1.Dispose();        }    }

Internal Class

internal ReportDocument ObterDadosRelatorio(int IDRelatorio, ArrayList Parametros, string MapPath)        {            clsSQLHelper objSQLHelper = new clsSQLHelper();            DataTable dt = new DataTable();            ReportDocument myReportDocument = new ReportDocument();            objSQLHelper.AdicionarParametros("RELATORIOID", IDRelatorio);            dt = objSQLHelper.CreateDataTable(Connections.DefaultConn, CommandType.StoredProcedure, "spGetReportData");            objSQLHelper.RemoverTodosParametros();            if (dt.Rows.Count > 0)            {                DataRow row = dt.Rows[0];                myReportDocument.Load(MapPath + row["Report"].ToString());                myReportDocument.DataSourceConnections.Clear();                clsUtilitarios Utils = new clsUtilitarios();                for (int i = 0; i < Parametros.Count; i++)                {                    string ParametroValor = Parametros[i].ToString();                    string strParametro = ParametroValor.Split(',')[0];                    string strValor = string.Empty;                    strValor = Utils.RetiraAcento(ParametroValor.Split(',')[1].Replace("#", ","));                    objSQLHelper.AdicionarParametros(strParametro.Replace("@", ""), String.IsNullOrEmpty(strValor) ? null : strValor);                }                SqlConnection conn = new SqlConnection(ConfigurationManager.ConnectionStrings[row["BaseDados"].ToString()].ToString());
//WOP for finding max resuts                conn.Open();                DataTable dt2 = objSQLHelper.CreateDataTable(conn, CommandType.StoredProcedure, row["Procedure"].ToString());                conn.Close();                for (int i = 0; i < dt2.Rows.Count; i++)                {                    if (i > 1000)                        dt2.Rows.RemoveAt(i);                }                myReportDocument.SetDataSource(dt2);                myReportDocument.PrintOptions.PaperOrientation = (Convert.ToBoolean(row["Landscape"])) ? CrystalDecisions.Shared.PaperOrientation.Landscape : CrystalDecisions.Shared.PaperOrientation.Portrait;            }            return myReportDocument;        }

Hi, I'm having c# 32-bit application in Visual Studio 2013 with Crystal report solution. I use CRRuntime_32bit_13_0_12.msi for run-time. When some of our customers to start export report, they have a error

CrystalDecisions.ReportAppServer.DataDefModel.PropertyBag CrystalDecisions.ReportAppServer.ReportDefModel.ISCRExportOptions.get_ExportOptionsEx.

The code is:

              ExportOptions exportOpts = new ExportOptions();

              DiskFileDestinationOptions diskOpts = new DiskFileDestinationOptions();

              exportOpts = reportDocument.ExportOptions;

              exportOpts.ExportDestinationType = ExportDestinationType.DiskFile;

              diskOpts.DiskFileName = printStruct.strExportPathName;

              exportOpts.DestinationOptions = diskOpts;

              exportOpts.ExportFormatType = ExportFormatType.PortableDocFormat;

              reportDocument.Export();

Can you help what is wrong?

On our developer computer (VS 2013, Crystal report 2013 instaled) everythings works fine.

I read articles about get_ExportOptionsEx error by to export to stream, but I thinks this my problem is different.

Thanx for help. Tom

Hi there,

I have a problem with Crystal Reports. I use visual studio 2013 on my PC and have installed support pack 12 of crystal reports on my computer. However, this error occurs on visual studio: Could not load file or assembly 'CrystalDecisions.ReportAppServer.Commonls, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304' or one of its dependencies. The system cannot find the file specified.

Simply put. The file does not exist on my computer and it hasn't been installed with crystal reports. I've tried reinstalling over and over. I've tried different support pack versions, tried using visual studio 2012 and I've also looked up solutions online for my problem. So far I haven't found any solution. Does anyone know why I'm not getting CrystalDecisions.ReportAppServer.Commonls after the install? And also how can I solve this problem?

I Just got CR 2013 developer software and can't locate the above noted merge module, needed to distribute my software. Any solutions?

bob.rae

Hi,

I have the following error when trying to export a document in c# (visual studio 2010) with a specific font:

The system cannot find the path specified.

The font is bar code 39 e (http://www.barcodingfonts.com/).   I don't know if it is relevant but it is marked as not embeddable.

It works with other barcodes fonts.

The version of the assemblies I'm using is 13.0.2000.0

Process monitor does not show anything, so I don't know what path it tries to access.

I've seen other posts and this seems to be a catch all error so I'm at a loss to troubleshoot the problem.

Here's the code:

        CrystalDecisions.ReportAppServer.ReportDefModel.ExportOptions exportOptions = new CrystalDecisions.ReportAppServer.ReportDefModel.ExportOptions();      

exportOptions.ExportFormatType = CrystalDecisions.ReportAppServer.ReportDefModel.CrReportExportFormatEnum.crReportExportFormatPDF;

CrystalDecisions.ReportAppServer.ReportDefModel.PDFExportFormatOptions PDFexportOptions = new CrystalDecisions.ReportAppServer.ReportDefModel.PDFExportFormatOptions();

PDFexportOptions.StartPageNumber = 1;

PDFexportOptions.EndPageNumber = 2;

PDFexportOptions.CreateBookmarksFromGroupTree = true;

exportOptions.FormatOptions = PDFexportOptions;

var test = crs.ReportDocument.ReportClientDocument.PrintOutputController.ExportEx(exportOptions).ByteArray;

It's the last line that throws the exception.  I have also tried with

crs.ReportDocument.ExportToDisk(CrystalDecisions.Shared.ExportFormatType.PortableDocFormat, "c:\test.pdf");

and I get the same error.

Thanks

I am using VS2010 and Crystal Reports Version 11R2 SP8

I have noticed a weird feature in crystal reports and was wondering if anyone has noticed. (has a work around for)

When you refresh a report it brings up the parameter prompt at first with the default values but after that it will use the last used parameters so if you just wanted to do a quick refresh of data you can.

This works as expected on reports that are not saved.

HOWEVER

on reports that have saved data the first time you refresh the values that are shown are not the currently used parameters they are in fact the defaults or blank if no default is set.

After this first initial time it works as expected until you close and open the report again.

I have also noticed this in a test application with only code to log into the report.

Hi I have a report that have a grouping based on client Name and  the details shows the transaction details filtered between startdate and enddate parameter.

I have a subreport in clientName Group Header which takes the same date parameters to show some summary data based on the client.

The details should list the transaction details for the date period selected.

I have a record selection formula as follows:

{Customers.CustomerID} = {?customerID} and  {TransactionLogs.CreatedDt} in {?startdate} to {?enddate}

'Set report parameters

        Dim cDiscreteValue1 AsNewParameterDiscreteValue()

        cDiscreteValue1.Value = startdate

        cr.ParameterFields("startdate").CurrentValues.Clear()

        cr.ParameterFields("startdate").DefaultValues.Clear()

        cr.ParameterFields("startdate").CurrentValues.Add(cDiscreteValue1)

        cDiscreteValue1.Value = enddate

        cr.ParameterFields("enddate").CurrentValues.Clear()

        cr.ParameterFields("enddate").DefaultValues.Clear()

        cr.ParameterFields("enddate").CurrentValues.Add(cDiscreteValue1)

        cDiscreteValue1.Value = companyid

        cr.ParameterFields("customerID").CurrentValues.Clear()

        cr.ParameterFields("customerID").DefaultValues.Clear()

        cr.ParameterFields("customerID").CurrentValues.Add(cDiscreteValue1)

But the details section is showing all the transactions without the records filtered.

Any suggestions??

Thank all who answered the first post on this subject. All answers were excellent and educational.

The problem is in the asking. I recently purchased the new CR2013 .Net for VS developer product. I was directed by SAP to the SAP Crystal Reports .NET Developer Guide for instructions. Since I am a developer, one of my first concerns was in deployment and specifically in the features of the newest Merge Module. On page 8 the instruction begins with "SAP Crystal Reports for Visual Studio offers the following types of redistributable setup modules:".

Three possible modules are listed;

CRRuntime_32bit_14_x.msi

CRRuntime_64bit_14_x.msi

CRRuntime_14_0_xx.msm

I favor the .msm for various reasons despite the 32bit limitation. My question is, in view of the foregoing where might I find CRRuntime_14_0_xx.msm?

Thank you,

bob.rae

Hi everyone,

We are currently having some issues on loading the crystal reports from our ECC system into BOXI/BOE system. On transaction RSRT, we were able to run the BI query for General Ledger (0FIGL_M40/0FIGL_M40_Q0001):

We have supplied the required values for this query and were able to display the outputs:

But when we try to publish these as crystal reports via t-code: /CRYSTAL/RPTADMIN, they resulted in Encapsulating Errors when viewed on BI Launchpad:

Is there a way to fix this error on BI Launchpad? The queries on ECC seems okay, just the crystal reports are having failed encapsulating on BI side is having some error.

Your feedback on this will be greatly appreciated.

Thank you!

Charles.

Hi,

We have designed and deployed many reports using CR2008 and jdbc connection for oracle database. It is working fine in production server. we have designed application in VS2005 and deployed in winserver 2008 32bits and using CR viewer assembly ver 10.0. We are trying to deploy crystal reports in windows server 2008 r2 64bits and redesigned application in VS2012 using CR viewer assembly ver 13.0. As JDBC driver does not support new viewer, we have changed datasource to oracle native connection. we have noticed that many reports result returns wrong data, which is working fine production server. if change back to jdbc connection, it return correct result. is there bug in CR or oracle.kindly help me.

regards,

Madhavarao N N

HI,

I'm using ASP.NET, Visual Studio 2010- SP1 with Crystal Reports v13.0.11 and I have problem of Arabic text alignment as follows:

• Right and center aligned text always appear left aligned on printing, it is shown OK in browser and designer (I have tried different printers:my Deskjet printer, Microsoft XPS writer and pdf writer).
• This problem is with Arabic text only, English text aligned well when printed.
• I face this problem with TextObject  and with multiline FieldObject (or FieldObject with CanGrow set to true).
• Exporting to pdf works well, I have problems with printing only (using the ActiveX Mode in CrystalReportViewer, IE11).

For example the following picture is browser view (everything is aligned Right, gray boxes are text objects):

while the printed version is as follows:

I appreciate any help. thanks in advance.

I try to solve problem, but I am still without success.

I work on Win 8.1, VS2013 community.

I have simple Winform application with DatagridView and Button. Datagridview has one column and is filled with sample values in constructor of form.

            private List<StringValue> list;

        private List<Report> lr;

        public Form1()

        {

            InitializeComponent();

            list = new List<StringValue>();

            lr = new List<Report>();

            list.Add(new StringValue("bla1"));

            list.Add(new StringValue("bla2"));

            dataGridView1.DataSource = list;

        }

As a part of the project I have also dataset component, which is filled after button click. and for each row of datagridview is created crystal report and its name and added to the list.

            private void button1_Click(object sender, EventArgs e)

        {

            int i = 1;

            ReportDocument cr;

            try

            {

            foreach (DataGridViewRow row in dataGridView1.Rows)

            {

                cr = new CrystalReport1();

                dataSet11.DataTable1.Rows.Clear();

                cr.SetDataSource(dataSet11);

                DataRow nr = dataSet11.DataTable1.NewRow();

                nr["sloup1"] = row.Cells["sloup1"].Value;

                dataSet11.DataTable1.Rows.Add(nr);

                cr = new CrystalReport1();

                cr.SetDataSource(dataSet11);

                cr.Refresh();

                lr.Add(new Report(i.ToString(), cr));

                i++;

            }

                ReportViewer viewer = new ReportViewer(lr);

                viewer.Show();

            }

            catch (Exception ex)

            { }

        }

    }

Report class is

    public class Report

    {

        private  string m_name = null;

        private CrystalDecisions.CrystalReports.Engine.ReportDocument m_document;

        public string Name

        {

            get{return m_name;}

            set{m_name = value;}

        }

        public ReportDocument reportDocument

        {

            get { return m_document; }

            set { m_document = value; }

        }

        public Report(string name, ReportDocument doc)

        {

            m_name = name;

            m_document = doc;

        }

    }

I created also other form with listBox, where are displayed names of reports and crystalreportviewer control. After click on the item in listbox, I want to open crystalreport sent from form1. Here is source code:

    List<Report> lr = null;

        public ReportViewer()

        {

            InitializeComponent();

        }

        public ReportViewer(List<Report> reports) : this()

        {

            lr = reports;

            foreach (Report report in reports)

            {

                listBox1.Items.Add(report.Name);

            }

            listBox1.SelectedIndex = 0;

        }

        private void listBox1_SelectedIndexChanged(object sender, EventArgs e)

        {

            crView.ReportSource = null;

            ReportDocument rep = new ReportDocument();

            rep = GetReport(listBox1.SelectedIndex);

            crView.ReportSource = rep;

            this.crView.RefreshReport();

        }

        private ReportDocument GetReport(int p)

        {

            return lr[p].reportDocument;

        }

    }

and now what is problem: when I click on the item in listbox, in viewer is displayed only last report. There are two items with different name, but onlz one report.

If i tried show reports for each created report at form1, values and reports were OK, but in the selectedindexchanged event both reportdocument are the same.

Where is error please?

How to update crzstal report, so it will display correct data?

thanks in advance.

Server Error in '/' Application.  An error has occurred while attempting to load the Crystal Reports runtime.  Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly.  Please install

Crystal Report  is not working on webServer but It is working on local Saver

on Server i m getting this error

Message was edited by: Ludek Uher

Dear All

hopping you are doing well

I was trying to modify a project that use the crystal reports; however, I'm experiecing an error about the crystal reports, I've attached a snapshot.

I used this page: SAP Crystal Reports, developer version for Microsoft Visual Studio: Updates & Runtime Downloads   to download the latest service pack, but it did not work.. is there any guidance for installaing this SP?

any advise?

thanks

I have a crystal report file "FollowUp.rpt". When I open this file, it shows the "Main Report Preview" loaded data perfectly.

The problem I have is that when I want to show this report on the "FollowUp.aspx" form using the CrystalReportViewer1 object, nothing appears on the form at all. The strange thing is that there was error appearing "Error Loading Report" on the form. I fixed this error by making sure the path of the underlying "FollowUp.rpt" file is accurate.

Now, although the error is fixed and no more shown, the CrystalReportViewer1 object is NOT Showing at all.

I am using Visual Studio Professional 2013, FireFox 35.0, SAP Crystal Report 13.0.9.1312.

My Code vb.net is as following:

ProtectedSubOfficeExecute_Click()  If page.isvalid=TruethenLoadReportData()Dim crystalReport asnew reportDocument() crystalreport.load((Server.mappath("~/Reports/FollowUp.rpt"))CrystalReportViewer1.ReportSource=crystalreport Response.redirect(httpcontext.current.request.url.tostring(),True) endif  EndSub

The aspx code is as following:

<%@ Page Title="" Language="VB" MasterPageFile="~/MasterPages/MasterPage.master" AutoEventWireup="false" CodeFile="FollowUp.aspx.vb" Inherits="Reports_FollowUp" MaintainScrollPositionOnPostback="true" %>  <%@ Register assembly="CrystalDecisions.Web, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" namespace="CrystalDecisions.Web" tagprefix="CR" %>  <asp:ContentID="Content1"ContentPlaceHolderID="head"Runat="Server">  <styletype="text/css">...</style>  </asp:Content>  <asp:ContentID="Content2"ContentPlaceHolderID="CpMainContent"runat="sever> . . . . . . <divid="ReportDiv"runat="server"...><CR:CrystalReportViewerID="CrystalReportViewer1"runat="server"AutoDataBind="True"GroupTreeImagesFolderUrl=""Height="50px"ReportSourceID="CrystalReportSource1"ToolbarImagesFolderUrl=""ToolPanelWidth="200px"Width="300px"CssClass="ReportViewerStyle"/>  <CR:CrystalReportSourceID="CrystalReportSource1"runat="server">  <ReportFileName="~/Reports/FollowUp.rpt">  </Report>  </CR:CrystalReportSource>  </div>  . . . . </asp:Content>

Is there any expert who can help me solving this Crystal Report dilemma?

Thanks,

Can you please help me with upgrading crystal reports to version 14 from cr 12.

support for cr 12 is going to end in 2015 ,therefore we are planning to upgrade to cr 14.

I can create rpts in cr 14 , there is no problem in that.

But I dont have any idea about integration of crystal reports with other applications .

I mean CR 12 is integrated with our c++ application, now if I upgrade to CR 14 what all changes do I need to do.

Also I read that SDK 2008 compatible with CR14 rpt's , are they going to end the support for sdk 2008 also .

I know what Crystal Reports is from a report writing standpoint. I'm a little confused as to how the following products relate to crystal reports 2013.

1. Report Application Server - What is the difference between this and Crystal Reports Server
2. Restful Services - Are these part of another product. I know what a Rest service is, however are these part of RAS or Crystal Reports Server or something?

If our company was looking to write something similar to Crystal Reports Server in .NET, only on a smaller scale, is this doable? Would we build upon RAS or Restful services or would we have to completely write something from scratch

Thanks in advance