Hello,
we have a software that we provide to customers that includes Crystal Reports as a feature to generate and export reports. All is working as expected. Recently, 1 user was able to generate the reports, but was unable to export the reports in any format.
He kept receiving the following error:
Method no found:
'CrystalDecisions.ReportAppServer.DataDefModel.PropertyBagCrystalDecisions.ReportAppServer.ReportDefModel.ISCRExportOptions.get_ExportOptionsEx()'.
Attached is also a screenshot from the error message.
The error occurs on a Toshiba running Windows 7 64-bit. We tried uninstall and re-install Crystal Reports with the same results.