Crystal reports viewer error on app-v client

Hi all,

We have a .NET client application that incorporates the Crystal Reports Viewer, version 2013.

When we deploy to a Windows client or server (Windows7, 8, 10) everything works fine. We can start reports without problems

We have two customers that use App-V to deploy the application. One of them encounters this problem:

As soon as we try to open a report, the application runs into this error:

"The data area passed to a system call is too small"

Attached is a screenshot of the error (partly in Dutch)

Any suggestions on where to look for a solution? We don't have App-V expertise ourselves.

Thanks in advance,

Will de Haan